Envera only collects personal information on a voluntary basis. If an on-line visitor submits information to Envera, it will usually take the form of either: Personal information collected may include your name, home address, phone number, and/or e-mail address. We do not require this information to gain access to our sites, however, you will not be able to utilize certain products, services, or features that require registration or receive materials such as newsletters unless such information is provided. Visitors purchasing products or services will be required to provide additional information such as a valid credit card number, expiration date, and shipping and billing addresses. Please note that, depending on the Envera site that you are visiting, many of the activities listed above may not be available and, as such, personal information may not be collected.
When you are asked for information while on an Envera site, you are sharing that information with Envera, its parent, and its various affiliates and sister companies, unless specifically stated otherwise. As a result of this sharing, you may receive communications from any of Envera's affiliates. From time to time, Envera may use third party contractors to collect and process personal information on its behalf (for product and prize fulfillment, credit card processing, etc.)
In addition, some services are provided in conjunction with partner companies. If your personal information is being collected by a company other than Envera and not on Envera’s behalf, you will be notified at the time the information is collected. If you do not want your information shared, you can choose not to allow the transfer of information by not using that particular service or by not providing any information at that time. Please be aware that we cannot control the activities of third parties to whom we provide data, and as such we cannot guarantee that they adhere to the same privacy and security procedures as Envera.
We reserve the right to disclose your personal information as required by law or in special cases when we have reason to believe that disclosing such information is necessary to identify, contact, or bring legal action against you if you are violating the Terms of Service or Use Agreements for a Envera site or product, or may be causing injury to or interference (intentionally or unintentionally) with Envera's rights or property, other users of a Envera site or product, or anyone else who could be harmed by your activities. We also reserve the right to disclose your personal information if we have a good faith belief that it is necessary to prevent fraud or other illegal activities.
As with any business, your personal information is also an asset of Envera and will become part of our normal business records. As such, we may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to Envera's successor or assign.
Envera sites may also have message boards, forums, and/or chat areas, where users can exchange ideas and communicate with one another. When posting to a message board, forum, or chat area, please be aware that the information is being made publicly available on-line and the user does so at his or her own risk. For certain forums, anyone posting or replying to a post may be doing so using their Real ID -- that is, their full first and last name -- with the option to also display the name of their primary in-game character. See discussion regarding Real ID below. If your personal information is posted on one of our community forums, you may contact us atprivacy@Envera.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice” section below.
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
If you choose to use our recruit-a-friend or e-card features, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Envera does not store this information and uses it for the sole purpose of sending this one-time email and to track the success of our referral program.
Envera allows you to control the way that we use personal identifying information that we might obtain. At the time you provide personal information, Envera may give you the option of declining any future offers or information about new products, promotions, or services. In addition, many of the "mailings" Envera may send you, such as newsletters, have procedures within them to cancel the receipt of any future mailings. Lastly, you may be given the opportunity to "opt-out" of certain features or functionality (e.g. Real ID). See the applicable feature's FAQ or information page for more details.
Under B.C. law, our customers that are provincial residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. As detailed above, we do not share our customer's personal information with unaffiliated third parties for direct marketing purposes without their approval.
If at any time you wish to opt out of having your personal information shared with third parties and/or receiving information from Envera (via e-mail or postal mail) about new products, services, or promotions, you can do so. You may contact us at Envera at any time for more spicifc questions. Please indicate what publications or services you no longer wish to receive so that we may better address your needs.
Once a child states that his/her age is under 13, we do not collect or store any personally identifiable information such as name, address, or email address.
We recognize a special obligation to protect personal information about young children. We urge parents to instruct their children to never give out their real names, addresses, or phone numbers, without permission, when on-line. Teenagers under the age of 17 and over the age of 12 should encourage their parents to review this policy and to contact us if they would like to evoke our opt-out policy or to raise any concerns.
As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer you, to improve marketing, analytics, or site functionality.
Technologies such as: cookies, clear gifs, tags and scripts are used by Envera and our partners such as marketing partners and analytics providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well aggregated basis.
We also use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. For this reason, these types of clear gifs are tied to personally identifiable information.
We use Local Storage Objects ("LSOs") such as HTML5 of Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs. To manage Flash LSOs please click here. We partner with third party ad networks to either display advertising on our websites or to manage our advertising on other sites.
Envera will not share any private or personal information with outside third party sources.